Annoyances: How to deal with critical issues, not planned, entering in the middle of the sprint or release

It’s always annoying when something comes up out of the plan and the team must fix it or manage it inside the sprint. Unfortunately, we must deal with unpredictability. Nevertheless, is always good to analyze why we had to deal with those annoyances.
What can be considered an annoyance? In my opinion, we can consider as critical bugs or unplanned change requests, we receive during the sprint or release and we must integrate or fix it within the sprint. In this post, we will approach, in a generic way some reasons for this and if it happens, who will report it into the backlog and which other measures should we consider to keep the sprint in a normal speed.
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If you are out of software industries and you are planning to hire and IT Product Owner, you must read this post!

The Product Owner role for a software product in an industry where the core business is not IT is a business enabler, a business transformation agent and an innovation partner. Someone who his success depends on the success of the business he supports. Sometimes it reminds me a marriage, an alliance.
In this post I would like to share my thoughts about the required skill set we should look for, when hiring one. Continue reading “If you are out of software industries and you are planning to hire and IT Product Owner, you must read this post!”

Bugs, change requirements and the PO dilemma

In my last post I didn’t have room to explore other backlog issues, which become more important once it starts the implementation phase: bugs (or defects) and change requirements (or change requests – CR). Bugs must be included in the backlog, they will take capacity to be solved and they bring user dissatisfaction. In this post we will touch different questions: which type of bugs and CRs we can face, in which contexts we will face them, who normally will report them into the backlog and the product owner dilemma between occupy capacity with new feature or fixing bugs or improving/ adapting product details (CR).
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