... you will never turn back
Type of bugs and CRs we can face, contexts we will face them, who normally will report them into the backlog and the product owner dilemma between occupy capacity with new feature or fixing bugs or improving/ adapting product details.
The Product Owner role for a software product in an industry which core business is not IT is, in my opinion a business enabler, sometimes a business transformation agent and an innovation partner. Someone who his success depends on the success of the business he supports. Sometimes it reminds me a wedding relationship, an alliance.